From Monday, 2 November, Afterpay is off by default on new events. Switch it on for the events you want. Events created before 2 November keep their current setting.
The short version
- Your call, event by event. Afterpay only shows at checkout on events where it’s switched on.
- Off by default on new events from Monday, 2 November.
- No cost to fans. They pay the same total as they would by card.
- A 3.5% fee to you (GST-inclusive) on Afterpay orders only, deducted from your settlement.
What’s changing on 2 November
When Afterpay launched in June, it was switched on for new events by default. Many of you told us you’d have liked a choice, and more warning. That’s fair feedback, so we’re changing it.
New events
Before: Afterpay on by default. From 2 November: off by default. Switch it on for the events you want.
Events created before 2 November
No change, whether they’re on sale yet or not. If Afterpay is on, it stays on until you turn it off.
Venue and organisation defaults
Switched off on 2 November. If you want Afterpay on for every new event at a venue or across your organisation, email admin@oztix.com.au and we’ll keep it as your default.
Switching it on
A new one-click Enable Afterpay button on the event summary page, or the Afterpay switch on the event’s Payments page.
The fee
Unchanged. It’s still 3.5% (GST-inclusive) on Afterpay orders only.
Why offer it
Afterpay earns its place where the ticket price is a stretch. Here’s what we’ve seen on Oztix since it launched in June 2026.
Fans use it when it’s there
Fans have paid for thousands of orders with Afterpay on events that offer it.
It matters most on bigger purchases
Fans are about 4 times as likely to choose Afterpay on orders of $100 or more as on orders under $50. On average, Afterpay orders are about 20% bigger than card orders.
Afterpay buyers commit early
Afterpay buyers are more likely than card buyers to buy more than a month before the show.
Is it right for your event?
- It’s most used on higher-priced tickets. If most of your tickets are under $50, fewer fans will choose it.
- It suits long on-sale windows, because Afterpay buyers tend to buy early.
- You only pay the fee on orders paid with Afterpay, so switching it on doesn’t cost you anything on card orders.
- If you share settlement with a promoter, venue or artist, agree together before you switch it on.
Where to find it in Studio
Enable Afterpay button
On the event summary page, before the event is approved. One click switches Afterpay on. It shows when Afterpay is off and hasn’t already been changed on that event.
Payments page
The Afterpay switch for each event. Use it any time, including after the event is on sale.
Approval checklist
If Afterpay is on, you’ll confirm it before the event goes live.
Afterpay at checkout
Shown on events where Afterpay is on, for orders between $1 and $4,000.
Afterpay fee summary
The Afterpay fees deducted for each event.
GST tax invoice
A downloadable invoice with the GST breakdown for all Afterpay fees charged.
What it costs you
You pay a 3.5% fee (GST-inclusive) on each order paid with Afterpay. It’s deducted from your settlement. Card orders and other payment methods aren’t affected.
The fee is calculated on the full order total, which can include the ticket price, booking fee, handling fee, transaction fee, and delivery or xCover where they apply. It’s always covered by you and can’t be passed on to the ticket buyer.
| Line item | Amount |
|---|---|
| Ticket price (2 × $75.00) | $150.00 |
| Booking fee | $9.90 |
| Handling fee (2%) | $3.20 |
| Transaction fee | $0.50 |
| Delivery or xCover | $5.00 |
| Order total, which the fan pays either way | $168.60 |
| Afterpay fee deducted from your settlement (3.5%) | $5.90 |
Refunds
If you refund an Afterpay order, the original 3.5% fee isn’t reversed.
You’re in control, event by event
Off until you switch it on
From Monday, 2 November, new events start with Afterpay off. Switch it on for the events you want. Events created before 2 November keep their current setting.
Who can switch it on
Event Administrators and Oztix staff. If you have Read / Write access, the switch is greyed out. This is common at restricted venues, where the person creating an event doesn’t get Administrator access. Ask an event Administrator, or email admin@oztix.com.au and we’ll switch it on for you.
Turning it off
Use the Afterpay switch on the event’s Payments page, any time. Afterpay stops showing at checkout for new orders. Orders already paid with Afterpay aren’t affected, and the fee still applies to them.
Making it your default
Want Afterpay on for every new event at a venue or across your organisation? Email admin@oztix.com.au and we’ll set it as your default. You can still switch it off on individual events from the Payments page.
Events linked to a template
Afterpay can’t be changed on events linked to a template. Email admin@oztix.com.au if that affects you.
Seeing what you’ve paid
Studio shows an Afterpay fee summary for each event. You can download a tax invoice with the GST breakdown for all Afterpay fees charged.
How it works for your customers
Your customer reaches checkout on an event with Afterpay on.
- Afterpay shows as a payment option alongside card, for orders between $1 and $4,000. It doesn’t show on free events.
- They choose Afterpay. The total is the same as paying by card.
- They log in to Afterpay (or sign up) and approve four interest-free instalments over six weeks.
- They come back to Oztix, the order completes, and they get their tickets and confirmation as usual.