Our mission
We empower venues and event organisers to create thriving events and communities through genuine partnerships.
Who we are
We’re Australia’s largest independent ticketing company
For over 20 years, we’ve partnered with 22,000+ event organisers to deliver 33 million tickets across music, venues, shows, sports, and government events nationwide.
Australian owned and operated
We’re independently Australian owned with our headquarters in Brisbane. Our platform is hosted in Australia, built and continuously improved in-house by our 50+ full-time team plus casual workforce nationwide.
This means your data stays in Australia, you get support from people who understand the Australian events landscape, and you’re working with a company that’s invested in the long-term success of our industry.
Built on partnerships, not transactions
We started out as event managers ourselves, producing everything from grassroots community events to large-scale national festivals like Big Day Out. That journey taught us the pressure, precision, and passion it takes to deliver a successful event, no matter the size, scope, or audience.
Oztix was created with that in mind—purposefully designed by people who understand that every element of the event ecosystem needs to work seamlessly together, from ticketing to entry management.
Our team handles your ticketing with care and expertise, so you can focus on creating the unforgettable experience your audience deserves.
By the numbers
The impact of genuine partnerships
33,000,000+
tickets sold
22,000+
event organisers
7M+
ticket buyers
20+ years
in events
Service company of the year 2025
Australian Event Awards
How we deliver: Our partnership pillars
Partnerships aren't just our tagline — they're how we operate. Four pillars work together to help you grow attendance, maximise revenue and build your reputation.
Expert peopleon your team
Industry specialists who know your industry and become an extension of your team.
Service excellence7 days a week
Operational excellence delivered nationwide, 7 days a week with ISO-certified quality.
Marketing reachdriving ticket sales
Australia's largest attendee database reaching 25% of the population with proven results.
Trusted platformproven to perform
World-class, secure, Australian-hosted platform trusted by 22,000+ event organisers.
Leadership you can count on
Stuart Field
Director, Founder
Brian Chladil
Director, Founder
Seth Clancy
Commercial Director
Erin Nolan
Head of Partnerships
Brad Hinds
Head of Music
Kristen Goldup
Brand Director
Owen Banks
Head of Innovation
Renee Thrupp
Operations Manager
Steve Tassone
General Manager
Michelle Lee
Chief Financial Officer
Paul Keene
Head of Government
Dave George
Head of Data
Specialist teams powering venues and event organisers
Behind our leadership are dedicated teams in innovation, operations, marketing, events, content and commercial, and finance — all working to deliver on our partnership promise.
Our values
We don't just talk about our values—we live them in every event setup, every support call, every challenge we solve together. These five principles shape how we partner with you, especially when things get complicated.
Proactive touch
See it coming, solve it early, set the standard
We anticipate issues before they become problems and spot opportunities before you need to ask. Whether it's optimising your on-sale flow to maximise conversions or finding smarter approaches to your marketing campaigns, we're already on it.
Positive energy
Lift spirits, spark connections, inspire growth
We love what we do and the industry we're in. That positivity flows through to your team and your customers. When you're dealing with the pressure of event delivery, you need partners who bring solutions and momentum, not problems and delays.
Integrity & ownership
Own decisions, act authentically, build trust
We do what we say we'll do. If something hasn't worked as well as hoped, we own it and get it right. You're trusting us with your revenue and your reputation — that demands transparency and accountability.
Empowered to achieve
Trust yourself, support each other. Succeed together
Our people are empowered to make decisions and drive results without waiting for approval chains. When you call with an urgent issue, you're talking to someone who can actually solve it.
Innovate for growth
Challenge norms, create solutions, drive progress
We grow by challenging the status quo and finding better ways to serve you. Through data-driven insights and collaborative problem-solving, we create solutions that move both businesses forward.
Social and corporate governance
We're committed to positive impact beyond ticketing.
People and community culture
- Diversity
- Indigenous support
- WHS Policy
- Modern slavery policy
- Domestic & family violence
- Inclusivity & diversity hiring policy
Environmental responsibility
- We're actively working to minimise our environmental footprint through our environmental management policy.
Security and compliance
- ISO 9001:2015 certified
- PCI DSS Level 2 compliant
- Australian Privacy Policy compliant
- 99.99% SLA uptime
- Data Act compliant
Industry partnerships
We actively support Australia's live events industry through partnerships and sponsorships that strengthen the entire ecosystem.