Our mission

We empower venues and event organisers to create thriving events and communities through genuine partnerships.

Who we are

We’re Australia’s largest independent ticketing company

For over 20 years, we’ve partnered with 22,000+ event organisers to deliver 33 million tickets across music, venues, shows, sports, and government events nationwide.

Australian owned and operated

We’re independently Australian owned with our headquarters in Brisbane. Our platform is hosted in Australia, built and continuously improved in-house by our 50+ full-time team plus casual workforce nationwide.

This means your data stays in Australia, you get support from people who understand the Australian events landscape, and you’re working with a company that’s invested in the long-term success of our industry.

Built on partnerships, not transactions

We started out as event managers ourselves, producing everything from grassroots community events to large-scale national festivals like Big Day Out. That journey taught us the pressure, precision, and passion it takes to deliver a successful event, no matter the size, scope, or audience.

Oztix was created with that in mind—purposefully designed by people who understand that every element of the event ecosystem needs to work seamlessly together, from ticketing to entry management.

Our team handles your ticketing with care and expertise, so you can focus on creating the unforgettable experience your audience deserves.

By the numbers

The impact of genuine partnerships

33,000,000+

tickets sold

22,000+

event organisers

7M+

ticket buyers

20+ years

in events

Service company
of the year 2025

Australian Event Awards

How we deliver: Our partnership pillars

Partnerships aren't just our tagline — they're how we operate. Four pillars work together to help you grow attendance, maximise revenue and build your reputation.

Expert people
on your team

Expert people image

Industry specialists who know your industry and become an extension of your team.

Service excellence
7 days a week

Service excellence image

Operational excellence delivered nationwide, 7 days a week with ISO-certified quality.

Marketing reach
driving ticket sales

Marketing reach image

Australia's largest attendee database reaching 25% of the population with proven results.

Trusted platform
proven to perform

Trusted platform image

World-class, secure, Australian-hosted platform trusted by 22,000+ event organisers.

Leadership you can count on

Stuart Field, Director, Founder

Stuart Field

Director, Founder

Brian Chladil, Director, Founder

Brian Chladil

Director, Founder

Seth Clancy, Commercial Director

Seth Clancy

Commercial Director

Erin Nolan, Head of Partnerships

Erin Nolan

Head of Partnerships

Brad Hinds, Head of Music

Brad Hinds

Head of Music

Kristen Goldup, Brand Director

Kristen Goldup

Brand Director

Owen Banks, Head of Innovation

Owen Banks

Head of Innovation

Renee Thrupp, Operations Manager

Renee Thrupp

Operations Manager

Steve Tassone, General Manager

Steve Tassone

General Manager

Michelle Lee, Chief Financial Officer

Michelle Lee

Chief Financial Officer

Paul Keene, Head of Government

Paul Keene

Head of Government

Dave George, Head of Data

Dave George

Head of Data

Oztix team

Specialist teams powering venues and event organisers

Behind our leadership are dedicated teams in innovation, operations, marketing, events, content and commercial, and finance — all working to deliver on our partnership promise.

Our values

We don't just talk about our values—we live them in every event setup, every support call, every challenge we solve together. These five principles shape how we partner with you, especially when things get complicated.

Proactive touch

See it coming, solve it early, set the standard

We anticipate issues before they become problems and spot opportunities before you need to ask. Whether it's optimising your on-sale flow to maximise conversions or finding smarter approaches to your marketing campaigns, we're already on it.

Proactive touch

Positive energy

Lift spirits, spark connections, inspire growth

We love what we do and the industry we're in. That positivity flows through to your team and your customers. When you're dealing with the pressure of event delivery, you need partners who bring solutions and momentum, not problems and delays.

Positive energy

Integrity & ownership

Own decisions, act authentically, build trust

We do what we say we'll do. If something hasn't worked as well as hoped, we own it and get it right. You're trusting us with your revenue and your reputation — that demands transparency and accountability.

Integrity & ownership

Empowered to achieve

Trust yourself, support each other. Succeed together

Our people are empowered to make decisions and drive results without waiting for approval chains. When you call with an urgent issue, you're talking to someone who can actually solve it.

Empowered to achieve

Innovate for growth

Challenge norms, create solutions, drive progress

We grow by challenging the status quo and finding better ways to serve you. Through data-driven insights and collaborative problem-solving, we create solutions that move both businesses forward.

Innovate for growth

Social and corporate governance

We're committed to positive impact beyond ticketing.

People and community culture

  • Diversity
  • Indigenous support
  • WHS Policy
  • Modern slavery policy
  • Domestic & family violence
  • Inclusivity & diversity hiring policy

Environmental responsibility

  • We're actively working to minimise our environmental footprint through our environmental management policy.

Security and compliance

  • ISO 9001:2015 certified
  • PCI DSS Level 2 compliant
  • Australian Privacy Policy compliant
  • 99.99% SLA uptime
  • Data Act compliant

Industry partnerships

We actively support Australia's live events industry through partnerships and sponsorships that strengthen the entire ecosystem.

BIGSOUND
BIGSOUND

Presenting partner

Australian Young Farmer Challenge
Australian Young Farmer Challenge

Sponsor

AAM
AAM

Category partner

Queensland Tourism Industry Council
Queensland Tourism Industry Council

Corporate partner

AWMA
AWMA

Category partner

Ticketing Australia
Ticketing Australia

Supporter

Australian Event Awards & Symposium
Australian Event Awards & Symposium

Supporter

Support Act
Support Act

Gold sponsor

Agricultural Shows Australia
Agricultural Shows Australia

Corporate partner & sponsor

Queensland Music Awards
Queensland Music Awards

Major partner

Music Victoria
Music Victoria

Ticketing partner

Gold Coast Music Network
Gold Coast Music Network

Category partner

Queensland Tourism Awards
Queensland Tourism Awards

Sponsor

Business Chamber Queensland
Business Chamber Queensland

Partner

Also supporting

Sound StatesALMBCSound WestQueensland Media Club